Effective Date: July 2026
Privacy Policy
1. About This Policy
At The International Horse Agility Club (“we”, “our”, “us”), we are committed to respecting and protecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, become a member, register a horse, purchase a course or otherwise interact with our organisation.
This policy applies to all users of our website and services, wherever they are located.
2. Who We Are
The International Horse Agility Club is an international membership organisation serving members throughout the United Kingdom and around the world.
If you have any questions regarding this Privacy Policy or the personal information we hold, please contact us using the details published on our website.
3. Information We Collect
The information we collect depends upon the services you use.
Membership
When you become a member we may collect:
- Name
- Postal address
- Country
- Telephone number
- Email address
- Username
For junior members we also record a date of birth where required to administer junior membership.
Horse Registration
Where a horse is registered with our organisation, we maintain records relating to that registration. These records may include information necessary to administer handler, ownership or registration history.
Courses
When purchasing an online course we retain only the information required to administer your purchase and provide access to the course.
This generally consists of your name and email address.
Member Profiles
Members may choose to create a profile and share content within member areas of the website.
Any information, photographs or other content you choose to publish may be visible to other members or the public in accordance with your account settings.
Website Usage
When you visit our website, we may collect limited technical information necessary for the operation, maintenance, security and improvement of our online services.
4. How We Use Your Information
We use personal information to:
- administer memberships;
- maintain horse registrations;
- deliver educational courses;
- provide member services;
- operate member accounts;
- manage our online community;
- respond to enquiries;
- improve our services;
- protect the integrity and security of our organisation; and
- meet legal or regulatory obligations where applicable.
We collect only the information reasonably necessary for these purposes.
5. Member Community
Our website includes community features that allow members to communicate and share information.
Members are responsible for the information they choose to publish.
We reserve the right to remove content that is unlawful, inappropriate, misleading, offensive or otherwise inconsistent with the standards of our organisation.
6. Photographs and Member Content
Photographs and other content uploaded by members remain the property of the person who created or owns them.
By uploading content, you grant us permission to store, display and use that content solely for operating our website, administering member services and supporting the activities of our organisation.
Members should only upload content they own or have permission to use.
7.Competition Results, League Tables and Lifetime Points
Participation in our competitions forms part of the sporting and historical record of our organisation.
By entering competitions organised or administered by The International Horse Agility Club, participants acknowledge that certain information relating to their participation may be published on our website and other official communication channels.
This information may include:
- Member name;
- Horse name;
- Country;
- Competition results;
- League table positions;
- Lifetime points and rankings; and
- Any profile photograph that the member has chosen to make available.
This information is published for the purposes of administering competitions, maintaining accurate records, recognising sporting achievement and providing historical results.
Competition results, league tables and lifetime points may remain available as part of the permanent records of the organisation unless there is a compelling legal or administrative reason for their removal.
8. Payments
Payments made through our website are processed by independent third-party payment providers.
We do not collect, process or store payment card information.
9. Communications
We may contact members regarding:
- memberships;
- registrations;
- courses;
- events;
- organisation news; and
- important service announcements.
Where you have chosen to receive marketing communications, you may withdraw your consent at any time.
Essential communications relating to your membership or purchases may still be sent where necessary.
10. Sharing Information
We do not sell or trade personal information.
Where necessary, personal information may be shared with carefully selected organisations that assist us in delivering our services, meeting legal obligations or supporting the operation of our organisation.
Information may also be disclosed where required by law or where reasonably necessary to protect the rights, safety or legitimate interests of our organisation, our members or others.
11. International Members
As an international organisation, personal information may occasionally be processed outside the country in which it was collected.
Where this occurs, we seek to ensure that appropriate safeguards are in place to protect personal information.
12. Retention of Information
We retain personal information only for as long as reasonably necessary.
Membership
Membership records are normally removed when membership ends unless:
- you request your information to be retained for a future membership;
- your membership has been paused at your request; or
- we are required to retain certain information for administrative, regulatory or legal purposes.
Horse Registrations
Horse registration records are retained for the lifetime of the registration system in order to preserve the integrity and historical accuracy of the register.
Course Purchases
Basic course records are retained to provide customer support and maintain appropriate business records.
13. Cookies
Our website uses cookies and similar technologies to support the operation of our website, improve user experience and remember your preferences.
Where required, you will be offered choices regarding the use of non-essential cookies.
Further information may be provided in our Cookie Policy.
14. Protecting Information
We maintain appropriate organisational, administrative and technical safeguards designed to protect the personal information entrusted to us.
These safeguards are reviewed periodically and updated where appropriate.
While every reasonable effort is made to protect personal information, no method of electronic storage or transmission can be guaranteed to be completely secure.
15. Email Communications
Although we take reasonable care when communicating electronically, email cannot always be guaranteed to be completely secure.
If you need to send sensitive or confidential information, please contact us first so that an appropriate method of communication can be agreed where necessary.
16. Your Choices
Subject to applicable law, you may request to:
- access your personal information;
- correct inaccurate information;
- request deletion of information where appropriate;
- withdraw marketing consent; or
- contact us with any questions regarding how your information is used.
17. External Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of external websites and encourage you to review their own privacy policies before providing personal information.
18. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or organisation.
The latest version will always be published on our website.
19. Contact
Questions regarding this Privacy Policy may be submitted using the contact details published on our website.
We will make every reasonable effort to respond promptly and address any concerns regarding the handling of personal information.
